A real person, fixing real problems,
since 2016.

HeyTech started in 2016, after Owen — our founder — answered one too many family calls about slow laptops, locked-out emails and Wi-Fi that wouldn't reach the back room. The honest problem wasn't the tech. It was that he didn't know anyone in Hobart he'd happily send to his nan to fix it.

So he started doing it himself. The first six months were one tech, one car, and a phone that rang more often than expected. The model hasn't really changed since — just more visits, more locals, and a sharper sense of what actually solves the problem.

On-site computer repairs and IT support for homes and small businesses across Greater Hobart. We come to you. The visit might be a slow laptop, a Wi-Fi dead spot, an iPhone that's locked someone out of their accounts, a printer that's gone offline again, a small office whose Microsoft 365 needs sorting, or a scammed device that needs a clearance letter for the bank. Different problems, same approach: turn up, listen, fix, explain.

Most small businesses don't need a $400-a-month plan. They need someone competent on the end of a phone when something breaks, who knows the office and remembers what was set up last time. So that's what we do: we keep proper notes after every visit — the gear, the accounts, what we did. The next time you call, the tech turns up already across your setup. No retainer required.

We're not a managed service provider. There are no monthly plans, no service tiers, and no lock-in contracts. You call when something's wrong, we sort it, and you pay for the time. If your business genuinely needs 24/7 monitoring, regulated industry compliance or an enterprise-grade security posture, a dedicated MSP is the right call — that's not us.